Why Choose Us | Country Life Homes

5 Star Customer Care Program

Our Five Star Customer Care Program was created under the guiding principles of our Vision Statement and Core Values.

SUMMARY OF THE FEATURES and BENEFITS OF OUR FIVE STAR CUSTOMER CARE PROGRAM

Clear and consistent communication from your first visit, through construction, the settlement process, move in and beyond.
Established procedures for seamless transition from Sales to Production to Warranty.
Measurement of our performance through multiple feedback and opinion surveys.
Comprehensive checklists and Quality Control Inspections to maintain quality standards throughout the construction process.
Third party home energy rating service (HERS) testing at specific stages of construction to verify energy efficiency compliance.
Construction completion Home Orientation and Introduction by supervisors involving a thorough home walk-through and demonstration of all operating systems in the home
Comprehensive Country Life Homes Home Owners Warranty and Maintenance manual designed for the homeowner to assist in proper operation and maintenance of the home.

For additional information on our 5 Star Customer Care Program, please contact our sales team at any of our communities.

QUALITY BUILDER WARRANTY AWARDS AND RECOGNITION

Country Life Homes is proud to be a two-time consecutive winner of Quality Builder Warranty (QBW) Corporation’s Builder of Integrity Award, which recognizes a commitment to excellence in customer service and quality construction.

For homeowners, this award allows you to feel confident in the construction of your home – your greatest asset and often one of the largest investments you’ll ever make.

Your new home from Country Life Homes comes with a 10-Year Premium Protection Plan from QBW, backed by Liberty Mutual. Builders accepted into the QBW Warranty Program are those that have demonstrated superior workmanship, consistently build quality homes, and provide dedicated service to their customers.

Disclaimer/Legal

EQUAL HOUSING OPPORTUNITY We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.

PRICING & INCENTIVES: Country Life Homes reserves the right to change price, incentives or special offers without notice or obligation. This website content is not to be used as a basis of contract. Please see your on-site sales representative for the most current pricing, incentives and promotions in the community of your choice. The Sales Representative works for the Homebuilder, which means that he/she may assist the Buyer in purchasing the property, but his/her duty of loyalty is only to the Homebuilder.

ILLUSTRATIVE PURPOSE: Elevations, area maps and site plans shown herein are artistic concepts. Floorplans may vary by elevation. Room sizes are approximate. Due to our policy of constant improvement, Country Life Homes reserves the right to change plans, specifications or availability of selections without notice or obligation. This website content is not to be used as a basis of contract. Please see your on-site sales representative for the most current plans and specifications in the community of your choice.

PRIVACY: Country Life Homes understands that the privacy of the information provided to us is very important to you. All data gathered is used only in an effort to improve our products and services, and to provide more information on our products and services to you, by mail or electronically. This information will NOT be sold/distributed to any unaffiliated third parties without your prior consent.